24/7/365 Service for Kone Elevators
60+ Years of Honesty, Integrity & Reliability
Since our first elevator installation more than 60 years ago, we’ve seen it all: intricate designs and installations, complex upgrades, emergency repairs, part replacements and a long list of Kone-specific matters.
Throughout everything, we’ve remained committed to providing our customers in New Hampshire, Maine, Massachusetts and Rhode Island with personalized services often seen in small companies, and the expertise, resources and capabilities of a major corporation.
Our customers are more than just their elevators — which is why we prioritize personalized, attentive services that aren’t offered by the OEMs. With brand-new partnerships and long-term customers (20+ years!), we are proud to be one of the largest and most respected owner-operated independent elevator companies in the country.
Your Full-Service Kone Elevator Partner
We’ve attained an incredible wealth of Kone elevator knowledge in our more than 60 years of industry experience.
Traction MRL, overhead traction and hydraulic Kone elevators need continuous maintenance to operate reliably and safely.
Without proper maintenance, the risk for costly repairs and extensive downtime becomes too great. That’s why we schedule more preventative maintenance visits with our customers than any other elevator service company.
Our Kone elevator maintenance plans are designed to help our customers save money, avoid breakdowns and maximize safety by finding, diagnosing and fixing problems before they can cause a shutdown.
Services included in our maintenance plans include:
- Bimonthly/monthly checks (depending on model)
- Parts repair and replacement
- 24/7 customer support
- Safety testing
- Devoted local technicians
- Code compliance and Inspections
We can maintain, service or repair your Kone elevator.
Whether a part is slowly wearing or a crucial component breaks in the middle of the night, our technicians are available on a scheduled or emergency basis.
We have territory based mobile inventories that are stocked with parts specific to the Kone elevators on our technicians’ routes. Our investment in stocking parts in our vehicles means you’ll experience the shortest downtimes and lowest costs for service calls.
- Local warehouse of 7,000+ parts
- Active, mobile inventory of 1,200+ parts
- Largest fleet of rapid response vehicles in New England
Whether your elevators need a scheduled, minor repair or emergency service in the middle of the night, we’re ready to help!
Your dedicated technician will always come prepared. Our technicians are strategically located close to their customers, along with a fleet of rapid response vehicles that are stocked with 1,200+ parts per truck.
Our customer care center is on call 24/7/365 to ensure that you and your passengers experience minimal downtime and quick repairs.
To increase the reliability and safety of your Kone elevators, modernization is a cost-effective process that our team can support you through. This involves updating elevators with the latest technology
During the modernization process, we will:
- Conduct a thorough field survey to assess the condition of your Kone systems
- Check the availability of spare parts and support for your specific model
- Recommend whether retaining, reconditioning or replacing your equipment is best
- Provide specifications, proposals, layouts and project management
Equipment modernization offers enhanced reliability, comfort, efficiency and safety for both you and your elevator passengers.