24/7/365 Service for thyssenkrupp Elevators
60+ Years of Honesty, Integrity & Reliability
We’ve seen it all since our first elevator installation in 1951: New installations, complex modernizations and upgrades, emergency repairs, part replacements, intricate designs and a long list of thyssenkrupp-specific needs.
Through it all, we’ve remained committed to providing New Hampshire, Maine, Massachusetts and Rhode Island with the personal touch of a small company yet the expertise, resources and capabilities of a major corporation.
Our customers are more than just their elevators — which is why we prioritize personalized, attentive services that the OEMs can’t match. With brand-new partnerships and long-term customers (20+ years!), we are proud to be one of the largest and most respected owner-operated independent elevator companies in the country.
Your Full-Service thyssenkrupp Elevator Partner
Our knowledge and experience working with thyssenkrupp systems from the ground up gives us insights that other companies just don’t have.
Regular maintenance for traction and hydraulic thyssenkrupp elevators is the key to maximizing their reliability, uptime and longevity.
Our robust, preventative maintenance plans include:
- Bimonthly or monthly checks (depending on elevator type)
- Dedicated local technicians
- 24/7 customer support
- Safety testing
- Parts repair and replacement
- Code compliance
- State inspections
Our technicians schedule more preventative maintenance visits with our customers than anyone else in the industry. Even if we didn’t install your thyssenkrupp elevator, we can maintain, service or repair it.
Available on a scheduled or emergency basis, our parts and service technicians will make sure your systems are running smoothly.
- Largest fleet of rapid response vehicles in New England
- Active, mobile inventory of 1,200+ parts
- Local warehouse of 7,000+ parts
Our investment in stocking parts locally and in our vehicles means you’ll experience the shortest downtimes and lowest costs for service calls.
With strategically located technicians across New England and a dedicated customer care center, we can repair your thyssenkrupp elevator systems on a scheduled or emergency basis.
Our in-house parts inventory is consistently supplied with replacement thyssenkrupp units like jacks, motors and cylinders, as well as simple fixtures and control pieces.
We also have a fleet of rapid response vehicles with 1,200+ parts per truck for quick repairs and minimal downtime.
As a certified thyssenkrupp representative, we have the experience and expertise to ensure that your systems are promptly and expertly repaired.
To make sure that your thyssenkrupp elevator project is on time and on budget, you need well-defined specifications and expert guidance.
Since the manufacturer entered the American market in 1999, 90% of the new elevator installations we’ve performed have been thyssenkrupp models. Architects and builders rely on our thyssenkrupp expertise to identify their exact project specification needs for commercial and residential use.
The exact specifications for your application will vary from system to system and building to building. Some of the things we will help you consider include:
- How much weight will your elevator transport per day?
- How many passengers are expected to use it?
- What is the proposed travel distance?
Our team will help you answer these questions to ensure that your thyssenkrupp elevator specifications are the perfect fit for your project.
The elevator industry may be mature but it’s continually evolving. With so much variety in the industry, a thyssenkrupp elevator consultation is an absolute must before beginning any project.
From checking updated codes to advising the right model to install, our thyssenkrupp elevator consultation process considers external and internal factors that may impact your project.
Specifically, our consultation process involves:
- Evaluating your existing systems or building plans
- Assessing how the system will impact your building and tenants
- Planning and designing an elevator system for your building
We stay with our clients after the consulting process to assist with implementation, construction, regular maintenance, repair and eventually to necessary modernizations and upgrades.
Architects and builders looking to install thyssenkrupp elevators can rest assured that our team will support any system we install through its entire lifespan.
Modernizing thyssenkrupp elevators increases their reliability and safety, cutting costs in the long run and increasing the value of your property.
Our elevator technicians stay up to date on the latest upgrades to all thyssenkrupp models. In our modernization process, we will:
- Assess the condition of your existing systems
- Explore the availability of spare parts and support for the specific model
- Recommend if you should retain, recondition or replace your equipment
- Provide specifications, proposals, layouts and project management when necessary
By modernizing your equipment, you will have greater reliability, comfort, efficiency, code compliance and safety for your elevator passengers.