24/7/365 Service for Otis Elevators
60+ Years of Honesty, Integrity & Reliability
In our more than 60 years of working with Otis elevators, we’ve seen it all: Complex modernizations and upgrades, emergency repairs, part replacements, intricate designs and a long list of model-specific needs.
Since 1951, we’ve remained committed to providing New England with the personal touch of a small company yet the expertise, resources and capabilities of a major corporation.
We prioritize personalized, attentive services that the OEMs can’t match because our customers are more to us than just their Otis elevators. With brand-new partnerships and long-term customers (20+ years!), we are proud to be one of the largest and most respected owner-operated independent elevator companies in the country.
Your Full-Service Otis Elevator Partner
For over 60 years, we’ve worked with Otis systems from the ground up, giving us insights that other companies just don’t have.
Elevators are put through constant stress and friction, and require routine maintenance to maximize their lifespan.
To keep your traction or hydraulic Otis elevator systems safe and up to code while also avoiding costly repairs, you need a maintenance plan backed by experienced, local technicians.
With Stanley Elevator on your side, the lifespan of your elevator will be maximized to give you the absolute best value for your dollar. Our maintenance services include:
- Bimonthly or monthly checks (depending on Otis model)
- Parts repair and replacement
- Dedicated local technicians
- 24/7 customer support
- State inspections
- Code compliance
- Safety testing
We schedule the most preventative maintenance visits in the industry. Even if we didn’t install your Otis elevator, we can maintain, service or repair it.
Our parts and service technicians are available on a scheduled or emergency basis to ensure that your Otis elevators are running smoothly.
- Largest fleet of rapid response vehicles in New England
- Active, mobile inventory of 1,200+ parts
- Local warehouse of 7,000+ parts
You’ll experience the shortest downtimes and the lowest costs for service calls with our local and mobile parts inventories.
From controllers and cable hardware, to fixtures and replacement jacks, we have what you need when you need it.
Whether your Otis system is in need of a replacement jack, new fixtures, door repair or emergency service, our team has the expertise and resources to get your elevator back up and running quickly.
We have technicians and a fleet of rapid response vehicles strategically located throughout New Hampshire, Maine, Massachusetts and Rhode Island, so you’ll never have to worry about extended downtimes.
If you need to request scheduled or emergency repairs, our customer care center is available 24/7/365.
With our wide range of parts and more vehicles on the road than other elevator companies, you can rely on us for fast, reliable repair services to keep your systems operating safely and reliably.
Modernizing and upgrading your Otis elevators is the best, most affordable way to maximize their reliability and safety. As an added bonus, modernization also saves you costs in the long run by reducing the likelihood of incidents and increases the value of your property.
We stay up to date on the latest upgrades to all Otis elevator models. In our modernization process, we will:
- Offer consultations and guidance on the modernization process
- Evaluate the condition of your existing Otis elevators
- Check the availability of spare parts and support for your specific models
- Recommend whether you should retain, recondition or replace your elevators
- Offer specifications, proposals, layouts and project management when necessary
By modernizing your Otis elevators, you will have greater reliability, comfort, efficiency, code compliance and safety for your elevator passengers.