24/7 Elevator Maintenance & Repair Services

Meet Stanley Elevator

Get to know New England’s largest and most trusted independent elevator service company.

Industry Leading Elevator Service Plans

The value your elevators provide is directly related to how well they are maintained. That’s why Stanley Elevator provides industry leading elevator services designed to maximize safety and efficiency for buildings throughout New England.

Elevator Repair, Service & Maintenance

Long-Term Value Through Robust Elevator Service Contracts

Our elevator services are the backbone of our organization. We take tremendous pride in upholding the principles our company was founded on by bringing a level of personalized care and attention not found in other elevator service companies.

A quality elevator maintenance contract should be designed with your maintenance control plan (MCP) in mind. It should also ensure that your elevators:

1. Keep your passengers safe
2. Comply with applicable codes
3. Pass required state inspections
4. Avoid costly repairs and parts replacements

Elevator Maintenance Checklist: What to Consider When Evaluating Contracts

Our Elevator Services

With a seasoned team of expert elevator technicians, we are fully prepared with an extensive inventory of 7,000+ spare parts to provide repairs, maintenance, inspection and testing services for nearly every elevator brand in operation. We have the fastest response and repair completion times because no other elevator service provider in New England has the same level of parts inventory on hand.

Preventative Elevator Maintenance

Our proactive and preventative elevator maintenance plans help customers save money and minimize downtime by avoiding breakdowns, costly repairs and unplanned replacement of parts.

Our elevator maintenance plans are specifically designed to keep systems running consistently by finding, diagnosing and fixing problems before they cause a shutdown.

Your elevator maintenance requirements need more than “drive-by maintenance” and brief checks by a technician to prevent issues. That’s why our preventative maintenance plans define specific monthly tasks and include the time necessary for our technicians to carefully complete the work.

OUR MAINTENANCE SERVICES

Emergency Service Calls

Have you ever had a service provider show up on site for a repair, only to tell you “we’ll be back” with parts or another technician? Our goal is to minimize “be-backs,” or multiple visits to your site to fix the same problem. Minimizing “be-backs” decreases costs and elevator downtime for our customers.

We deploy a mobile inventory of spare parts in each of our service vans and our highly trained route technicians are equipped to handle quick elevator repairs — ensuring that your elevator is fixed during the first visit so you can keep tenants happy and avoid long-term shutdowns.

Issues can arise between scheduled maintenance visits, but Stanley has you covered. We have over 60 service technicians spread out across Massachusetts, New Hampshire, Maine and Rhode Island ready to help you.

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Elevator Repairs

We provide emergency repair service 24/7/365 for residential and commercial elevators. Stanley’s Repair Department is designed to get your elevators back up and running as quickly and cost efficiently as possible. We take a consultative approach and walk our customers through each step of the process, from creating a scope of work, applying for permits and scheduling the work around building tenant needs.

OUR REPAIR SERVICES

Elevator Inspections & Testing

To ensure optimal operation, your elevator system requires regular inspections and testing. Failing to have routine inspections performed by a qualified elevator professional can lead to shutdowns and reliability issues, which can ultimately cause safety concerns. Also, each jurisdiction has specific elevator testing requirements. Stanley has the most robust elevator service organization in New England to perform full, in-depth elevator inspections and then quickly remedy any problems so that your facility stays running smoothly.

OUR INSPECTION & TESTING SERVICES

Maintenance Control Plans (MCP)

We follow maintenance control plans (MCPs), which are standard documents that include manufacturer recommendations for elevator maintenance requirements. Every elevator will have its own MCP, and the documents can change in the event of recalls, replacements or obsolescence.

Features of an MCP include:

1. Recommended intervals for servicing and testing
2. Directions for how to maintain the equipment
3. Code excerpts for proper maintenance

MCPs are required on a state-by-state basis. For example, MCPs are required in Maine but not in Massachusetts or New Hampshire. This means that state inspectors in Maine will be looking at the MCP during testing. MCPs are typically stored in the elevator machine room.

Included in Stanley Elevator Service Contracts

1. 24/7/365 Customer Support
2. Enterprise® Service Management
3. Preventative Elevator Maintenance
4. Elevator Maintenance Control Program
5. Safety Testing
6. Access to Mobile Parts Inventory
7. Access to Local Warehouse Inventories of 7,000+ Parts

Servicing the Biggest Names in Elevators

1. TK Elevator (formerly Thyssenkrupp)
2. Otis
3. Kone
4. Schindler
5. Fujitec

Optimizing the Safety & Reliability of Your Elevators

A safe and reliable elevator is core to maximum uptime and tenant satisfaction. Our service plans are an investment specifically designed to address elevator problems before they arise, preventing breakdowns and expensive repairs that could arise in the future.

On Average, Stanley Elevator Performs More than 5,000 Safety Tests Each Year

Emergency Elevator Repair Services

A quick fix to almost any problem is just a phone call away. If this is an emergency, call 1 800-258-1016 for emergency elevator response now!

Call 1 800-258-1016

24/7/365 Customer Support

Our customer care center is open 24/7/365. The team at Stanley Elevator is backed by extensive elevator industry expertise, ensuring quick and intelligent solutions to any problem. We strategically station elevator technicians close to our customers, meaning you can always expect a fast response time.

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